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IV. Digital Store (content downloads/previews)
- 1. How do I start downloading content? Do I need to register?
- Yes, you need to register before you can download a content. Just pick the content of your choice, click on the download button (box with an arrow) to the right side of the content and confirm the download. You will receive a link on your smart mobile registered number. Click on the link and download.
- 2. Can I preview all content types and titles?
- You can click on all the previews offered. It�s free. But not all content types and titles will have a preview. On Tunes, most of the interesting music titles we feature will have 15 second previews. Previews of content for Moviemania and Games will depend on the availability of preview material.
- 3. Will I be charged for previews?
- You will not be charged for previews.
- 4. Who can download?
- Currently, only those with Smart mobile numbers will be able to successfully download content to their mobile phones.
- 5. How much will I be charged for content I download?
- Rates will depend on the content type and title. When you hit the download button, the price will be shown and you�ll be asked to confirm the purchase. Most content will cost anywhere from just P15 to P50 per download.
- 6. How will I be billed for content I download?
- If you�re a prepaid mobile user, the download will be charged against your existing load. On postpaid, you will be billed on top of the plan charges.
- 7. How do I know that the content has been delivered to my mobile phone?
- When you download content you will a message will appear to confirm your purchase. After clicking to accept the charges, a message will appear to confirm if your purchase was successful. On your registered mobile phone, a message with a link will be sent. Click and open the link to download the content to your mobile.
- 8. What will I do with the link I get on my mobile phone?
- Simply click the link to open it. If the phone asks if you want to install or save the content, just click yes to get the content into your phone. Content will reside in your phone�s native or expansion memory depending on what you specified. You might have to look in several folders to locate it.
- 9. When will I be charged?
- You will be charged when you successfully open a link and install or activate the content to your phone.
- 10. If I hit the download button and I change my mind can I still cancel the download?
- If that happens, just hit the cancel button on your mobile phone and the purchase won�t go through.
- 11. If the content isn�t successfully delivered to my mobile phone will I still be charged?
- If your mobile phone doesn�t get the link by SMS or if the link doesn�t open, you will not be charged.
- 12. Can I download content to my PC?
- Currently, no.
- 13. Can I use content from my phone on another phone?
- Yes, under certain conditions. For instance, you can save the content in an expansion memory card and insert that into another phone. The game might load and the music might play if the content is compatible with the phone unit�s make and model.
- 14. Can I forward content?
- Currently, no. The labels and the artists don�t allow it.
- 15. Does the content purchased have a limited life or usability?
- Once you�ve purchased content on sandbox it�s yours to enjoy as much as you want. On games, there may be trial versions which would be playable only within a limited period.
- Didn't get what you're looking for? Click here for more info.
Frequently Asked Questions
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